Creator Kiwi Privacy Policy

Last Updated: July 12, 2025

1. What This Policy Covers

This privacy policy explains how Creator Kiwi, provided by Creator Kiwi Inc., a Delaware C-Corporation operating in California, collects, uses, and protects your information when you use our content marketing platform. We help YouTube creators track which content drives revenue and conversions by connecting to your platforms and providing analytics.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Your email address and name
  • Login credentials (encrypted)
  • Profile information you choose to share
  • Billing information for paid subscriptions

2.2 YouTube Integration Data

When you connect your YouTube channel, we collect:

  • Your channel information and video metadata
  • Video performance data and analytics
  • Subscriber and view count information
  • Comments and engagement metrics (read-only)

2.3 Platform Integration Data

When you connect other platforms, we collect:

  • Payment platforms (Lemon Squeezy, Gumroad): Customer data, purchase amounts, and product information
  • Email marketing (Kit): Subscriber data and signup sources
  • Other integrations: Only the data needed to track conversions and provide analytics

2.4 Usage and Analytics Data

We automatically collect:

  • How you use Creator Kiwi (clicks, features used, time spent)
  • Link clicks and conversion tracking
  • Device information (browser, operating system)
  • IP address and general location
  • Error logs and performance data

2.5 Content You Create

We store:

  • Projects and content drafts you create
  • Comments and team collaboration data
  • AI-generated suggestions and your responses
  • Custom links and tracking configurations

3. How We Use Your Information

We use your data to:

  • Provide our service: Connect your platforms, generate analytics, and track conversions
  • Improve features: Make Creator Kiwi better based on how you use it
  • AI assistance: Help our AI provide better content suggestions
  • Support: Respond to your questions and troubleshoot issues
  • Communication: Send important updates about your account and new features
  • Security: Protect your account and prevent unauthorized access

4. How We Share Your Information

We don't sell your data. We only share information when:

  • You direct us to: Like connecting to your YouTube channel or payment platforms
  • Team members: People you invite to your workspace can see shared projects
  • Service providers: Companies that help us run Creator Kiwi (hosting, analytics, customer support)
  • Legal requirements: If required by law or to protect our rights

5. Data from Connected Platforms

5.1 YouTube

  • We access your channel data with read-only permissions
  • We never post, delete, or modify your YouTube content
  • We use this data solely to provide analytics and insights

5.2 Payment Platforms

  • We track sales data to show which videos drive purchases
  • We don't store full payment details
  • We use this to calculate conversion rates and revenue attribution

5.3 Email Marketing

  • We track subscriber sources to show which videos drive signups
  • We don't send emails on your behalf

6. AI and Content Processing

When you use our AI features:

  • Your content may be processed to provide suggestions and improvements
  • We use anonymized data to improve our AI capabilities
  • You maintain full ownership of your content and any AI-generated suggestions
  • We don't use your content to train third-party AI models

7. Data Security

We protect your information with:

  • Encryption for sensitive data
  • Regular security audits and monitoring
  • Limited access to your data
  • Secure data centers and infrastructure

8. Your Rights and Choices

You can:

  • Access: Request a copy of your data
  • Update: Change your account information anytime
  • Delete: Remove your account and data through your settings
  • Disconnect: Remove platform integrations whenever you want
  • Opt-out: Unsubscribe from marketing emails
  • Data portability: Export your data in a readable format

9. Age Requirements

Creator Kiwi is only for people 13 years old and older. We don't knowingly collect information from children under 13.

10. Data Retention

We keep your data:

  • As long as your account is active
  • For a reasonable time after deletion to comply with legal requirements
  • You can request immediate deletion of your data anytime

11. International Data

Your data may be processed in countries other than your own. We ensure appropriate protections are in place for international data transfers.

12. Changes to This Policy

We may update this privacy policy occasionally. We'll notify you of significant changes by email or through Creator Kiwi.

13. Contact Us

Questions about your privacy or this policy? Email us at [email protected].

We're committed to protecting your privacy and being transparent about how we handle your data. Thank you for trusting us with your information.